Client Protection

Financial Commission Dispute Resolution and Compensation Fund

Both GTC Global Ltd and GTC Global Trade Capital Ltd jointed Financial Commission as official members — Financial Commission, an international organization dedicated to resolving financial service disputes in the foreign exchange industry and providing traders with additional financial protection.

What is the Financial Commission?

As a neutral third-party commission, the Financial Commission impartially reviews and resolves transaction disputes, offering a simpler and faster solution compared to industry regulators and judicial proceedings. Independent of any party, the commission ensures that dispute resolution is swift, efficient, fair, and credible.

What does it bring to traders?

  • Fast, fair, and transparent dispute resolution
  • Additional funding is provided by the Compensation Fund.
  • A fully independent third-party external dispute resolution (EDR) institution.

How It Works

How are the funds managed?

The Compensation Fund is a compensation mechanism maintained by the Financial Commission for eligible clients of its members. According to the Financial Commission’s Rules, the Fund is held in a separate bank account and may be used to satisfy an eligible Award if a member fails or refuses to comply with that Award, or ceases to be a member before paying it. Any payment is subject to the applicable Rules, compensation limits and available fund balance. The Fund is not an insurance policy, deposit-guarantee scheme or general protection against trading losses or broker insolvency. It applies only to eligible claims made against the specific legal entity that holds Financial Commission membership.

1

Member monthly fee

Monthly membership dues are collected from participating broker members.

2

Special allocation

10% of monthly membership dues are allocated to the Compensation Fund.

3

Independent account storage

Funds are held in a separate bank account, independent from member operations.

4

By the Financial Commission

Used only when a member refuses to adhere to a Financial Commission judgment.

By the Numbers

Funding sources and maximum coverage

FUNDING SOURCE

10%

The Compensation Fund is continuously funded by the Financial Commission at 10% of its monthly membership fees to ensure its stable operation.

MAX COVERAGE

€20,000

Each client is guaranteed up to €20,000 in compensation in the event of a Financial Commission ruling.

COVERAGE SCOPE

Under what circumstances is protection guaranteed?

The fund applies only to formal rulings made by the Financial Commission, and the clearly defined coverage ensures that the safeguard mechanism is transparent and predictable.

Coverage

  • The official ruling issued by the Financial Commission
  • Financial compensation when a member refuses to comply with a ruling
  • The maximum compensation amount is €20,000 per client.

Scope of Inapplicability

  • Losses arising from traders' independent trading
  • Financial problems for all clients due to brokerage firm bankruptcy
  • Disputes not adjudicated by the Financial Commission

— Get Started Today —

Want to learn more about fund protection details?

Explore our help resources or review the client agreement for full details on fund protection, dispute resolution, and compensation eligibility.

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GTCFX: GTC Go – Trade & Invest